Haven Holidays
Bourne Leisure Group Limited is a British company which owns a number of businesses in the leisure and holiday sectors in the UK, including Haven Holidays, Butlins and Warner Leisure Hotels.
We were recommended to Bourne Leisure by another of our clients in 2013. The company approached us to work with Haven Holidays, who operate in 37 family holiday parks, providing caravan, touring and camping facilities across the UK.
Bourne Leisure had been outsourcing their stocktaking requirements for Haven Holidays to one of our competitors but were unhappy at the levels of service they were receiving.
We met with them and discussed their requirements and concerns in detail. We then undertook site visits and trial stocktakes at a number of their holiday parks. As a result of our initial activity, we worked with the company to help review and improve their operational procedures, as well as helping improve the company’s internal reporting requirements.
Following our trial stocktakes and the initial review of the company’s operational procedures and reporting requirements in 2013, we now undertake regular stocktakes across all the Haven Holidays’ sites throughout the UK.
This involves our teams conducting comprehensive stocktakes of a wide range of retail activity at all of Haven’s holiday parks, including all goods sold at their supermarkets, gift shops, vending machine complexes and at their sports and leisure facilities.
Doug Lancaster, Retail Stocks and Margins Manager at Haven Holidays explains:
“We have used Abacus Valuers as our business partners for the last 3 years to complete our Retail Stock Valuations. We have built a great relationship with the Operations Team, and they are great at adapting to meet the needs of our business.”
“We have used Abacus Valuers as our business partners for the last 3 years to complete our Retail Stock Valuations. We have built a great relationship with the Ops Team, and they are great at adapting to meet the needs of our business.”
Bourne Leisure Group: Haven Holidays
The client
Bourne Leisure Group Limited is a British company which owns a number of businesses in the leisure and holiday sectors in the UK, including Haven Holidays, Butlins and Warner Leisure Hotels.
We were recommended to Bourne Leisure by another of our clients in 2013. The company approached us to work with Haven Holidays, who operate in 37 family holiday parks, providing caravan, touring and camping facilities across the UK.
What we recommended
Bourne Leisure had been outsourcing their stocktaking requirements for Haven Holidays to one of our competitors but were unhappy at the levels of service they were receiving.
We met with them and discussed their requirements and concerns in detail. We then undertook site visits and trial stocktakes at a number of their holiday parks. As a result of our initial activity, we worked with the company to help review and improve their operational procedures, as well as helping improve the company’s internal reporting requirements.
The outcome
Following our trial stocktakes and the initial review of the company’s operational procedures and reporting requirements in 2013, we now undertake regular stocktakes across all the Haven Holidays’ sites throughout the UK.
This involves our teams conducting comprehensive stocktakes of a wide range of retail activity at all of Haven’s holiday parks, including all goods sold at their supermarkets, gift shops, vending machine complexes and at their sports and leisure facilities.
Doug Lancaster, Retail Stocks and Margins Manager at Haven Holidays explains:
“We have used Abacus Valuers as our business partners for the last 3 years to complete our Retail Stock Valuations. We have built a great relationship with the Operations Team, and they are great at adapting to meet the needs of our business.”
“We have used Abacus Valuers as our business partners for the last 3 years to complete our Retail Stock Valuations. We have built a great relationship with the Ops Team, and they are great at adapting to meet the needs of our business.”